Transform your customer engagement and interaction
HUGHUB provides a unique solution, placing the customer at the heart of your business and the user experience. Our technology delivers proactive, relevant customer engagement and creates a personalised consumer experience:
A customer-centric business platform, transforming interaction and engagement across a full range of protection, from general insurance to life and health products
An environment to increase conversion and cross and upsell, whilst improving retention. Better business performance for you and better service for your customers.
A fully branded, intuitive customer experience that enables easy self-purchase management – from initial purchase and continuing through ongoing servicing of all insurance needs
Personalised to the individual, responsive to behaviour, powered by our Single Customer View and use of data
Accelerate your digital transformation and compete effectively in a digital-first world
Providing a revolutionary and differentiated new way for brokers, insurers and other insurance retailers to present the full range of protection products to customers. A fully branded, seamless digital platform, that takes advantage of increasingly flexible and smart digital capability. Giving customers a simple and convenient place to purchase and manage all of their protection.
Benefits for business
Improved business performance Business growth, increased profit, maximised operational efficiency
Exceptional customer experience Improved sales and service journeys. Intuitive, relevant and easy
Enhanced conversion, cross and upsell Drive through our customer journey and intelligent marketing
Increased retention From more connected, engaged customers with deeper relationships
Greater customer lifetime value Improved multi-product holding, encouraging retention and profitability
Lower operational costs Flexible technology, speed to market and increased digital self-service